Lofamille

PACKAGE & PRICE

Service Details

Our Package

Lofamily is expected to offer the full service as listed on the service package Pancard. At the same time, the client will have to have paid for that service Package as the cost is indicated

Family Reunification Application

1. Payment: 750 CAD/ 1st Full application (around 7 forms)
2. Payment: 120 CAD/ From the 2nd full application
Included
3. Assist in filling the forms
4. Free Printing
5. Free revision if forms rejected
6. Free transport to post the Package.
7. Number 4 and 6 are applicable only for Quebec City.

Citizenship Application

1. Payment: 80 CAD/ 1st form
2. Payment: 50 CAD/ from 2nd form
3. These prices are applicable for THE APPLICATION FOR PERMANENTE RESIDENCE
Included
3. Assist filling the forms
4. Free printing
5. Free revision if forms rejected
6. Free transport to taking the photos
7. Free transport to post the package
8. Number 4, 6 and 7 are applicable only for Quebec City.

Travel Document Application

1. Payment: 70 CAD/ 1st form
2. Payment: 50 CAD/ from 2nd form
Included
3. Assist filling the forms
4. Free printing
5. Free revision if forms rejected
6. Free transport to taking the photos
7. Free transport to post the package
8. Number 4, 6 and 7 are applicable only for Quebec City.

Passport Application

1. Payment: 70 CAD/ 1st form
2. Payment: 30 CAD/ from 2nd form
Included
3. Assist filling the forms
4. Free printing
5. Free revision if forms rejected
6. Free transport to taking the photos
7. Free transport to post the package
8. Number 4, 6 and 7 are applicable only for Quebec City.

Employment Insurance Forms

1. Payment: 50 CAD
Included
2. Assist in creating an online government account, if requested
3. Assist in filling required forms
4. Assist in password restoration if forgotten
5. Call the employer human resources if needed

"we serve with purity and sincerity"

Business forms and Papers

1. Payment: To be negotiated with the client, depends on the work with the minimum of 15 CAD total price.
Included
2. What is included will be established in the negotiation with the client

CV/Resume

1. Payment: 50 CAD/ Person
Included
2. Write the CV, with an offer to edit it 2 times
3. Write a cover letter

Hydroelectricity

1. Payment: 15 CAD
Included
2. Call the hydroelectricity if necessary
3. Create an online account
4. Set up an auto payment if requested
5. Forgotten password solutions

Internet Services

1. Payment: 30 CAD general Package
2. Payment: 50 CAD Full Package
Included in General Package
3. Search for the best offer when no preference was given
4. Order the service online
5. Set an online account
6. Set auto payment if necessary
7. Forgotten password solutions
Full Package Adds on
8. Standard wifi tech support for the first 7 days
9. If client is unsatified by the service, we will be the one making the call for cancellation
10. Home visit for wifi standard tech support in the 7 first days for Quebec City

Television and TV Services

.1. Payment: 15 CAD for TV services
2. Payment: 30 CAD for Televisions: This is when we accompany you to buy a television (service available in Quebec City).
Included in TV Services Purchase
3. Online service order
4. Call service provider if necessary
3. set up auto payment if necessary
4. set up an online account if necessary
Included in Television purchase
5. Transport to visit 2 shops
6. A family advice
7. Maximum time in the shops: 2 hours (1 hour/ shop)

Mobile/Home phones and Services

1. Payment: 20 CAD for service
2. Payment: 30 CAD for device: This is when we accompany you to buy the device at a shop (Service available in Quebec City
Included In Services Purchase.
3. Search for best offer
4. Order service online
5. Call service provider if necessary
6. Set up an online account
7. Set up auto payment
8. Forgotten password solutions
Included in Mobile Phone Purchase
9. Transport to visit 2 phone stores
10. A family advice
11. Maximum time in the phone stores: 2 hours (1 hour/ store)

Computers Purchase (Quebec City Only)

1. Payment: 40 CAD
2. Payment 2: 50 CAD Full Package
Included
3. Transport to visit 2 stores
4. A family advice
5. Maximum time in the stores: 2hours (1 hour/ store)
6. First day computer set up and training if needed
7. Assist in purchasing online if necessary
Full Package Adds on
8. Return or go for replacement on due time, if necessary.

All Home Electro-Appliances (Quebec City Only)

1. Payment: 40 CAD
Included
2. Transport to visit 2 stores
3. A family advice
4. Maximum time in the stores: 2 hours (1 hour/store)
5. Make a call for delivery delays
6. Make a call for appliance deficiencies during the first 2 weeks the product is delivered

Make the Credit Card Payment

1. Payment A: 5 CAD / Standard transaction.
2. Payment B: 5 CAD, or 7.5 CAD, or 10 CAD / Transaction that includes other requirements. Contact us, we will be happy to explain.
Included
2. Call the company to which a payment is due, then make the payment
3. Pay online if there is a safe way to make it.
4. The credit card payment service is only for daily official services such as electricity, phone, internet, and tv

Make Calls on Behalf of the Client: Billing Issues

1. Payment: 15 CAD + 5 CAD
2. There might be long calls with negotiation and disputes that ends in 3 ways (good, bad and neutral)
Included
3.. Take responsibility of the call to the company whose bill is under dispute.
A. If the calls ends in a reduction of the bill more than 25 CAD, client must pay another 5 CAD.
B. If call ends in no change while bill dispute is less than 100 CAD , or a reduction of less than 25 CAD, then no additional fee
C. If client did a mistake that increased the bill to more than 100 CAD, and after dispute the bill is not reduced, we give back 5 CAD from the payment received

Make Calls on Behalf of the Client: Bad Services Offred

1. Payment: 15 CAD
2. These might be long calls to different departments other than billing issues.
Included
3. Take responsibility of the call to be made to the company whose service is badly perceived.
4. Quick search of the alternative service.

Make Calls on Behalf of the Client: New Services Needed

1. Payment: 10 CAD
2. These easy calls without pressure. The wait time might be long but the call remains generally easy.
Included
3. Take responsibility of the call to be made to the company from which the client is seeking another/new service
4. Quick search of the alternative service

"We fully understand our commitment to serve you."

Lofamily Visit and Support: Regular Visits

1. Payment: 25 CAD/ 1.5 hour onsite
2. payment: 50 CAD/ month
3. We can go to any acceptable zone for the client as long as the client guarantees no harm to our agents
Included
4. Visit and pass a maximum of 1.5 hour on site with visited people
5. Do what the client wanted us to do onsite as agreed upon before the visit
6. Make one little trip to the closest store to buy some few things needed on request of the visited person
7. Provide a report to the client by email/text or call.
Adds on the / month registration
8. The subscription includes 4 visits/month of 1.5 hours per week to our client

Lofamily Visit and Support: General tech Support

1. Payment: 15 CAD/ 1 hour visit
2. This is about solving general issues of modern technology that a current college young man/woman is supposed to be able to solve
Included
3. Solve phone settings issues right there at your home
4. Solve general wi-fi issues without the client to call the service provider
5. solve general tv and tv services issues

Website Creation

1. Payment: 250 CAD
2. We assist to make basic websites. This is a website based on the templates that are already in WordPress. Therefore for a very customized website, we would negotiate with the client.
Included
3. Create a personal/ small business website based on the templates in WordPress.
4. Provide 1 revision of the website within the 1st month of its creation

General Administrative Works

1. Payment: Depends on the tasks requested by the client, with a minimum of 15 cad total price
Included
1. Anything legally accepted and agreed upon in the contract.

Individual Tax Declaration

1. Payment: 50 cad / declaration
2. We only do tax for individuals and not businesses.
Included
3. Do the tax declaration
4. Offer the online submission
5. Send PDF copy of the declaration
6. If needed print for post declaration
7. If accepted, we keep information for the following year.

Lo Pro Document Printing

1. Payment: 15 cents/ B&W page
2. Payment: 20 cent/ Colored Page
Included
3. Access to print documents black and white or colored pages according to what is paid for.

Lo Pro Music Beats

1. Payment: 150 Cad/ beat
2. This is about making a personalized beat to the client's melody in the genre and style of the client's preference
Included
3. Make the beat
4. Offer to revise the beat within 1 week of the first version.

Lo Pro Music Creation

1. Payment: From 800 cad / song
2. The price increases with the client's studio preferences
3. This product is for someone who does not want to sing but has got a message (text) that he/she would like to transform into a song. We will use our talented artists to produce the beat and sing in the studio, just to deliver the full mastered song to the customer. The client chose the style, genre and the studio levels., and can provide the text or the subject.
Included
1. Produce the beat
2. offer to compose the text if the client cannot do it
3. Send to the client the pre-studio version of the song for their critics to leave a room for modification.
4. Go for studio to record, mix and master the song according to chosen studio levels.
5. Note that after a song is sung in the studio there is no revision in the studio level.

Lo Pro Event photography

1. Payment: Contact us to negotiate the most competitive price depending on your event
2. Our professional photographers will be right there in your marriage, your birthday party, in your diploma celebration, in any of your family or public event.
Included
3. Be on time in the event and take the pictures
4. Edit pictures according to the agreement in the negotiation

Lo Pro Event Video Filming

1. Payment A: 75 cad/ event hour of filming/ camera
2. Payment B: (The price to edit and produce the final version of the video) a negotiated price based on the length of the video to be edited.
3. You can buy the filming alone and edit yourself
4. We can participate in any legal event that needs to be filmed
Included
5. Film the event on time
6. If we edited your video, there is a 1 month revision period from the first delivered product

Lo Pro Photo Session

1. Payment A: 6 cad/ picture edited & electronically delivered
2. Payment B: 40 cad/ Standard Wall picture size edited and printed ready to be put in wood/metal/plastic frames
2. Payment: 60 cad/ 1st standard picture size edited and printed when we come to take the picture at your place
3. Payment: 25 cad/ additional standard picture size
4. Payment: to be negotiated for various sizes.
Included
5. Take the picture/s
6. Edit the picture
7. Offer revision before final print
8. Print the picture
9. A photo session cannot go beyond 2 hours 30 minutes.

Lo Pro Invitations

1. Payment: The price depends on what the client want to be included on the invitation.
2. The price would increase whether it is invitations in electronic format or printed ones
Included
3. Prepare the invitation according to the agreement
4. Offer a revision before the final print
5. Print the invitations if included in the agreement

"It is about building a trustworthy relationship with our clients."